Terms & Condition

Terms & Condition

Service usage of DineHill

Ordering through DineHill

  1. Agreement of user is mandatory on any contract of food and food delivery through the use of DineHill's website is between you and DineHill. The user is to agree to take extreme care when providing DineHill with your details and agreeing that these details given are accurate and complete at the time you finish placing your order. Any credit / debit card details that you provide have to be on a warrant that they are your own. Please contact us on 92 90 67 9696 / 90 30 60 9221 before placing any online order
  2. It is the user's responsibility to check that the food is suitable for the intended receiver. DineHill ensures quality standards and understands that some foods can be suitable to some and not suitable to other's.

Prices and payment

  1. All prices listed on the DineHill website is correct at the time of publication. While DineHill takes great care of keeping prices up to date, prices may change based on the latest menu. DineHill reserves the right to alter the menu of Food available for sale on the DineHill Website and to delete and remove their menu of Food and Food Delivery options, if any.
  2. All prices listed on the DineHill Website for Food Delivery reflect the price charged by DineHill at the time of listing. In the event where DineHill informs the customer immediately after placing the order by the User, about the change in price for Food Delivery, DineHill will try to make every possible effort to inform the User about the price difference and the User can choose to opt-out of the order at that time.
  3. User agrees that in case of change in price, DineHill or its employees will not be liable to him in any manner.
  4. The total price for Food and Food Delivery including all other charges, taxes, costs, if any, will be displayed on the DineHill Website when you place your order. Full payment must be made for all the particulars mentioned in the order.
  5. If you choose online payment, you shall ensure that online payment mode is secured, your debit/credit card details will be encrypted to prevent the possibility of someone being able to read them as they are sent over the internet. Please contact us on 92 90 67 9696 / 90 30 60 9221 before placing any online order Your credit card company may also conduct necessary security checks to confirm about your identification before making any such payment.


  1. Delivery period quoted at the time of ordering are approximate only and may vary. Food will be delivered to the address as intimated by you while ordering. Please contact us on 92 90 67 9696 / 90 30 60 9221 before placing any online order
  2. DineHill will make every effort to deliver within the time stated. If the Food is not delivered within the estimated delivery time quoted, User shall contact DineHill and DineHill will try to ensure that you receive your order as quickly as reasonably possible.
  3. In case of a late delivery, the delivery charge will neither be voided nor refunded by DineHill
  4. If you fail to accept delivery of Food at the time they are ready for delivery or DineHill is unable to deliver at the nominated time due to your failure to provide appropriate instructions or authorizations, then the Food shall be deemed to have been delivered to you and all risk and responsibility in relation to such Food shall pass to you. Any storage, insurance and other costs which DineHill incur as a result of the inability to deliver shall be your responsibility and you shall indemnify DineHill in full for such cost.
  5. You must ensure that at the time of delivery of Food adequate arrangements, including access where necessary, are in place for the safe delivery of the Food. DineHill cannot be held liable for any damage, cost or expense incurred to such Food as a result of a failure to provide adequate access or arrangements for delivery.

Personal information and privacy

  1. User understands and acknowledges that by choosing DineHill you have allowed DineHill to use your personal information.
  2. User understands, acknowledges and agrees that although DineHill provides appropriate firewalls and protections, the DineHill Service is not hack proof. Data pilferage due to unauthorized hacking, virus attacks, technical issues is possible.
  3. In case DineHill is required to disclose your personal information in order to assist the Government Authority or in adherence to the Court Order or to protect the interest of the DineHill Service and/or any particular user(s), DineHill will disclose it without obtaining prior permission from you. You authorize us to disclose your personal information.


Ownership of intellectual property